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Increasing the Velocity of Your Flywheel - A Planning Aces Episode

CFO THOUGHT LEADER

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Is There Something You've Discovered in That Twelve Month Journey?

The cost of customer acquisition is the most important metric for any business. The company has rolled out a number of metrics that bring together the connection between sales and costs to acquire new customers. Steve says he's made progress in his effort to understand how finance fits into other parts of the organization. He hopes this episode will help people better understand what it means to be an executive at Citi.

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