Chris Ferris: A Soldier's Guide to Healing

"I'm devastated by this. I walk back into my office and Sergeant Major Ferris, you know, could see something was wrong immediately," he says. "Everybody needs somebody that picks you up and dust you off and says, it's going to be okay." He adds: "If you feel sorry for yourself, if you come in, your shoulders are slumping, you're looking downtrodden"'