Joining Switchboard and holistic ops

Dusty sits down with Amanda Dunklin—equestrian coach, entrepreneur, and operational strategist—for a conversation that redefines what it means to lead with clarity, empathy, and resilience. After decades spent training horses, coaching competitive riders, building a school from the ground up, and later advising high-growth organizations, Amanda shares the insight that reshaped her entire approach to leadership: systems matter, but people matter more. Together, she and Dusty explore why emotional intelligence is learned, how consistency becomes a superpower, and why leaders must create environments where trust, safety, and communication come before timelines and tactics. Amanda traces her unlikely journey from barns to boardrooms, revealing how the same principles that calm a nervous horse—presence, patience, and genuine attention—also elevate teams and transform organizations. She unpacks the pitfalls of tech-first thinking, the necessity of clean data and thoughtful workflows, and the human side of AI adoption that most companies overlook. Through candid reflections on entrepreneurship, single motherhood, reinvention, and hard-won humility, Amanda challenges leaders to slow down, listen deeply, and build operational foundations that empower people to do their best work—because sustainable growth starts with how you show up.

Key Timestamps:

(00:32) – Meet Amanda Dunklin: From Horse Barns to High Growth Tech

(07:49) – Building Better Humans Through Equestrian Training

(17:09) – Pivoting from Equestrian to Financial Services

(24:03) – Navigating Corporate Life and Embracing Change

(30:49) – Joining Switchboard: Embracing Digital Transformation

(36:16) – The Importance of Clarity in Business

(40:35) – The Role of AI in Modern Business

(44:35) – Lessons from Horses on Leadership

(55:49) – Rapid Fire Questions and Leadership Insights

(01:01:48) – Supporting Therapeutic Riding Programs

Key Topics Discussed:

Leadership Unlocked, Leadership Insights, Dusty Holcomb, Servant Leadership Principles, Self-Leadership Strategies, Growth Mindset in Leadership, Integrity and Leadership, Leadership Development Resources, Effective Leadership Habits, Empowering Leadership Techniques, Senior Executive Insights, Leadership Quotes and Reflections, Leadership Podcast, Executive Coaching, CEO Podcast, Business Leadership, Leadership Growth, Leadership Journey, Stories From Leaders, Leadership Tools, High-Performing Teams, Leadership Mindset, Decision Making, Personal Growth, Leadership Coaching, Organizational Leadership

Mentions:

Website: https://www.withswitchboard.com/ 

LinkedIn: https://www.linkedin.com/in/amanda-dunklin-7b78a8195/ 

Mentions: 

Dare To Lead: Brave Work. Tough Conversations. Whole Hearts. By Brené Brown

More of Leadership Unlocked:

Check out our leadership development resources at https://arcqusgroup.com/

Contact me at dusty@arcqusgroup.com