72 Jason SurfrApp: How to Be a Creative Hustler and Make Money
The School of Greatness
00:00
How to Make People Smile and Feel Happy
"I just hired a new project manager who's also my, I guess my chief happiness officer," he says. "Your whole job is to make sure people feel so good and happy." He explains how sending customers brownies saved him from getting a refund on his product. 'You know, sometimes you got to play the long game and you have to invest in your customers'
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Transcript
