Does sustained performance depend less on the learning event itself and more on the environment in which it is applied? In modern workplaces – shaped by inbox overload, operational pressures and competing demands for attention – employees often return from training motivated and well-intentioned, yet without the time, permission or support to put new skills into practice. Without the right conditions, learning quickly fades and performance remains unchanged.
Join Nigel Cassidy and this month’s guests — Aglaia Economou, HR Learning Development & Change Manager at Hertfordshire County Council; Fergal Connolly, Learning Transfer Specialist and Founder of Multiply Transfer; and Steve George, Head of Learning at CIPD — as they examine what it really takes to ensure learning translates into measurable performance.
In this episode, we explore:
- The organisational conditions required for learning to translate into sustained performance, beyond the design and delivery of formal training.
- The pivotal role of managers, accountability and workplace culture in giving people the permission and space to apply what they have learned.
- How to diagnose performance challenges effectively — and avoid defaulting to training when the root cause lies elsewhere.
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