The Frat House Mess of the Restaurant Industry

"The real root of the problem is this two tiered wage system," she says. "Having to rely on tips for your income not only makes you vulnerable to all kinds of gross and appropriate behavior from customers, but we also find that management actually encourages these workers to dress more sexy." She adds: "When you're forced to subject yourself to objectification ... it detracts from the professionalism of this industry"