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Episode 07 - Biggest Lessons and Mistakes from 2022

Chew on This - Digestable DTC Content

00:00

Customer Experience Is Super Crucial, Right?

Customer experience is super crucial, right? Like you said, we were doing macros and just trying to get that to what they call inbox zero. But a lot of it was really crucial feedback that we should have pretty much like changed a few things about the business,. "There was no like feedback loop with the founders to like understand what are the issues at hand," he says.

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