Enhancing Client Satisfaction with Financial Advisors

Dan Zanger, founder and chief technical analyst at ChartPattern.com, says that he has followed the leaders out of the market, noting that the artificial-intelligence companies that had led the market's rally to new highs have now gone into consolidations and he's content to accept money-market returns until the market changes its tune and the charts stop suggesting that they want to go lower. Also on the show, Herb Greenberg -- longtime journalist and financial analyst -- talks about his new firm, WallStreetBeats.com and the twist it is putting on traditional institutional research, as well as why he's not just starting a new business in his 70s but never planning to retire, and why others might want to plan a "retirement" that includes some work. Plus, Craig Martin discusses the 2024 U.S. Full-Service Investor Satisfaction Study from J.D. Power, which showed that people using financial advisers are happier than ever with their results but they're not loyal to their advisers, which may mean that when the market moves away from recent highs they could move on from their counselors.