What Do Workers Actually Want In A World Of AI with Becky Frankiewicz
The Future Of Less Work
Skills Over Credentials in Career Mobility
Becky describes shifting from degrees to capabilities and the need for agility and breadth across roles.
What if the biggest signals about the future of work aren’t coming from boardrooms or technology labs but from workers themselves? ManpowerGroup’s 2026 Global Talent Barometer reveals a global workforce that feels confident in its skills, uneasy about AI, eager for stability, and increasingly determined to reshape the role work plays in their lives.
In this episode of The Future of Less Work, host Nirit Cohen sits down with Becky Frankiewicz, President & Chief Strategy Officer at ManpowerGroup, to explore what this data means for organizations, leaders, and anyone navigating their career in a year shaped by rapid technological change. Together, they unpack why workers trust their capabilities more than their credentials, why AI adoption is rising even as confidence in using it falls, and why job hugging is becoming the new quiet quitting driven by choice.
The conversation dives into the forces reshaping internal mobility, the decline in degree requirements, and the surprising truth about why many employees would rather grow within their current organization than leave it. Becky offers rare insight into what human skills will matter most as AI takes on more tasks, and why reasoning, creativity, and contribution will remain uniquely human.
If you’ve ever wondered what workers really want right now, how AI is redefining—not replacing—human contribution, or what the next era of career growth inside organizations will look like, this episode offers a clear, grounded view of the road ahead.
Guest Information:
Becky Frankiewicz is the President & Chief Strategy Officer at ManpowerGroup. In July 2017, Becky Frankiewicz joined ManpowerGroup as the President of ManpowerGroup North America. Prior to ManpowerGroup, she led one of PepsiCo’s largest subsidiaries, Quaker Foods North America. She was also named by Fast Company as one of the most creative people in the industry, anticipating and adapting to fast changing consumer demands. In 2020, Becky was appointed as a Board of Director for Energizer Holdings, Inc. She held a variety of senior leadership roles at PepsiCo, worked at Deloitte and Andersen Consulting and Procter & Gamble. Becky has a great educational track record, attaining top marks at the University of Texas, where she earned an MBA in finance, and a BA in Marketing. She has also completed executive training at Harvard Business School and IMD Business School in Switzerland.
Want to dive deeper into this topic? Read Nirit’s Forbes article, "Managing The Now And The Next Is Leadership’s Hardest Job Today", to explore these ideas further.
Links:
Chapters:
00:00 – What Do Workers Actually Want in a World of AI?
01:43 – What Does The Future of Less Work Really Mean for Employees?
03:35 – When AI Takes Tasks, Who Redefines Jobs?
05:39 – Why Are Workers Confident in Their Skills but Anxious About Technology?
07:30 – Is Job Hugging a Sign That Power Has Shifted Back to Employers?
09:25 – How Internal Mobility Is Replacing Traditional Career Ladders
11:27 – Why Talent Shortages Are Forcing Companies to Build Skills Internally
13:08 – Why Most Employees Aren’t Getting the Training They Need
15:09 – What Skills Will Matter When AI Takes Over Routine Work?
17:30 – What Can Humans Do That AI Agents Still Can’t?
19:39 – Are Degrees Losing Their Value in the Job Market?
21:44 – How Should Education Change in an AI-Driven Economy?
23:47 – Are Skills the New Currency of Work?
25:51 – Why Leaders Must Shift from Having Answers to Asking Questions
27:35 – What Does the N=1 Workforce Mean for the Future of Work?
29:45 – Is AI Really Transforming Work or Just Accelerating Automation?
32:33 – How Should Organizations Approach AI Change Management?
34:24 – How Can Individuals Stay Relevant as Work Keeps Changing?
36:25 – What Role Do You Want Work to Play in Your Life?
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