Westpac's initial court no-show and consequence

It should have been a time of celebration for a Sydney woman, who had bought a new home for herself and her daughter.

But as settlement loomed, her application for a mortgage unravelled in shocking fashion. And it was all over $44.11.

Kishor Napier-Raman appraises what led a judge to demand that the head of one of the big four banks be hauled before a court this week.

Subscribe to The Age & SMH: https://subscribe.smh.com.au/

See omnystudio.com/listener for privacy information.