You Know When You've Failed, Right?

Frank: I think it depends on the failure. Sometimes you know in the moment that you screwed up, right? But then there are other times where there are failures and you don't necessarily know it. You might fail in a relationship and not really know that you failed because they didn't give you a straight answer,. It doesn't really help you improve. Frank: When you have an accident that's really unseen, that's one of those faux pas that your business is always learning from.