Navigating Cybersecurity in Video Conferencing

This chapter examines the cybersecurity hurdles faced by a leading video conferencing platform, particularly Zoom, as it transitions from enterprise-focused services to broader consumer use. It discusses the surge in users during the pandemic, the restructuring of security measures, and the implications of competitive dynamics in the industry. Furthermore, the chapter addresses ongoing security concerns, including data privacy and the complexities of implementing end-to-end encryption while maintaining user functionality.