Why Bangalore's water felt surprising to a newcomer

Bengaluru's water utility loses a third of everything it pumps. It owes Tokyo Rs 10,000 crore. It bleeds Rs 80 crore every month.

Its answer to all of this was an app — GPS-tracked tankers, government-backed, 40% cheaper than the market.

But nine months later the all the app has to show is 10,000 downloads and a 2.8 rating in a city of 14 million. So why are Bangalore's residents saying no to the state's efforts?

Tune in. 

Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.