
E137: Talking eCommerce Customer Psychology & Zero Party Data w/ Jon Ivanco, Formtoro - At the Coalface Podcast - 30 June 2022
THE ECOMMERCE EDGE Podcast with Jason Greenwood
00:00
Marketing as customer support and predictive help
Jon frames marketing as customer support: predict questions and provide plain-English guidance to reduce friction.
Play episode from 40:44
Transcript


