What's So Tragic About Soft Work?

Ike: I think a lot of things in the health care field, if there's a real negative outcome, whether it's death or severe harm, we can clearly see that as tragic. So i wonder if you could explain a little bit about, now, past the death and the severe injury, what's tragic to you? Ike: The other one is by saddening or angering us. We look at a lot of different ways tha design and the soft way that we create can have very real impact on people's lives,. If we're not careful. And these emotional harms also come into in the play of laron anger.