28 - Why Customer Success is so Misunderstood with Megan Bowen (VP of CS, Platterz)
GTM Live
00:00
Gainsight Pulse Conference
Jumpe: The best events that i've seen are a relatively small, so 15 to 25 customers at a time. Jumpe: You're not really selling them anything. It's community, like they're able to act organically with other people in their role. He says the amplification of the event is more important than how big it gets.
Play episode from 47:38
Transcript
