The Importance of Recognizing Bad Comments

"What someone thinks of me is very much outside of my control. All I can do is do the stuff that I think is reasonable and put out the best drugs," he says. "I got lots of comments about a video I did recently about the Microsoft Surface, where I hadn't really researched it." He asks: Where does that come from? Is it your upbringing? Is there something that's like, toughened you and giving you thick skin?"