Every retail business knows about shrinkage–the percentage of goods shoplifted or stolen off the floor. Every manufacturer knows how to calculate their defect rate–because no production run is perfect. Every shipping company knows there will be an error rate, a delivery failure rate, even a disappeared-into-thin-air rate. Every credit card processor knows about fraudulent purchase rates and disputed charges. And the bigger the businesses, the larger these numbers are, certainly in terms of cost.
It’s frustrating. It’s expensive. It’s also a fact of life.
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And in today's Ask Daily Stoic, Ryan answers questions about why he chose to study Stoicism, tricks that the Stoics had for being still, his strategies for helping athletes understand that an inflated ego is the enemy, and more as part of a Q&A session after a speech he gave to execs at a Tennessee Athletics retreat.
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