Consent versus consensus decision-making

Most organizations don’t fail because their ideas are wrong. They fail because the systems underneath those ideas aren’t designed to support them. In this episode, Mina Seetharaman speaks with Clay Parker Jones, Director of Organizational Design at Airbnb and author of Hidden Patterns, about six things you can do to build a more agile, adaptable, and human-centered organization.

Related Resources:

Hidden Patterns, by Clay Parker Jones: https://www.simonandschuster.com/books/Hidden-Patterns/Clay-Parker-Jones/9781637748589 

Clay’s website and pattern library: https://www.cpj.fyi/ 

Designing for Change online course with IDEO U: https://www.ideou.com/products/designing-for-change 

Read the episode recap on the IDEO U blog: https://www.ideou.com/blog

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