Improving Healthcare Operations Through Behavioral Science

Nordic Chief Medical Officer Craig Joseph, MD, talks with Jeff Mounzer, PhD, and Peter Kriss, PhD, both of Qventus, a company that uses AI to enhance healthcare workflows and operations. They discuss their respective PhD journeys, how they ended up at the intersection of psychology and technology, and how they’ve been able to simplify clinical operations within health systems. They also talk about using technology to expand operating room availability, implementing behavioral principles within healthcare, and streamlining the hospital discharge process.

Show Notes:

[00:00] Intros

[02:57] The goal of Qventus

[12:31] Perioperative scheduling optimization

[24:46] Integrating behavioral economics into workflows

[29:15] Estimating dates of discharge

[40:36] AI operational assistance

[45:53] Things that bring Drs. Mounzer and Kriss joy

[49:17] Outros

For more information, including a full transcript, click here.