Olo app skepticism and consumer adoption

Ben Leventhal’s impact on the restaurant business can not be overstated. The serial founder  successfully launched (and exited) restaurant editorial network Eater and reservations service  Resy. Now he’s back with Blackbird, a loyalty and payments platform for the restaurant industry. In this episode we talk about evolving restaurant loyalty, the so-called “reservations wars” and, of course, some really great restaurants.