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Interview With Saru Jayaraman: Masters in Business (Audio)

Masters in Business

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Danny Meyer's Move to Eliminate Tipping

I'm the Thi Roy: What do you see changing in the restaurant industry? I'm sure everybody's heard a lot in the news about Danny Meyer and this whole move to eliminate tipping. And so we worked with them over a series of months and they actually, you know, they did it right. They moved to eliminate tipping in a way that actually makes their workers whole. So they're now getting everything that they would have gotten in tips now through revenue share, now through wages.

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