Maintaining Client Confidence Through Ownership Change

Sal is joined by Kris Kesting, Owner and CEO of DisplayCraft, Inc., to discuss their platinum rule for motivating employees. As the new owner of an established company, Kris also talked about the importance of getting to know your employees and their company culture, as well as why it’s essential to give employees a voice in the decision-making process. They also touch on the concepts of the old guard versus the new guard, hiring to balance a team, and the difference between management versus real leadership.