Human skills and workplace identity

As AI moves from assistance to execution, the key challenge for organizations flips from adoption to judgement. Leaders are deciding what to delegate to agents, what must remain human, and how accountability works when machines start doing real work. This season of WorkLab examines the impact of those decisions inside organizations: how work gets redesigned, how leaders stay in control without slowing progress, and why human skills like direction and discernment matter more as AI scales.

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