Episode 59: Avoiding Paralysis by Analysis with Chris Bloomer from Trexin
Relentless Health Value
00:00
Is There a Way to Improve Customer Engagement?
One of our clients needed to improve the connectivity between their call center agent and theyre a nurse line. The term that immediately popped in my mind was internal interoperability. It almost seems like what you're trying to do is marry together two systems that are within one organization. You know, from an experience standpoint, it hits you o knon those customers service, front office of functions.
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