
#251 Multimodal design with Cheryl Platz
UX Podcast
00:00
The Importance of Intelligent Awareness in Learning
The problem is, it's not supported by intelligent awareness of what features I've already used. So it's really repetitive. And that's the thing, like, I'd always hoped it would be applied with some level of contextual awareness of the customer's journey. But you have to have that conversation at the architectural level and commit to storing some like what learning,. Like what learning data is important, and then only teach things that they haven't achieved yet.
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