Smart Messages: AI Easing Agent Workload

"Depressed." That’s how Zillow CEO Jeremy Wacksman describes the current state of the U.S. housing market. With sales hitting 30-year lows and a deficit of nearly 5 million homes, the American dream of homeownership feels further away than ever for many. On the latest episode of the Bold Names podcast, Wacksman joins WSJ’s Tim Higgins to discuss how Zillow is pivoting to become a "housing super app" and why he believes the solution to affordability is a local supply revolution.

To watch the video version of this episode, visit our WSJ Podcasts YouTube channel or the video page of WSJ.com.

Check Out Past Episodes:

Why Cigna’s CEO Is Confident We Can Fix American Healthcare

How SAP's CEO Is Remaking the European Tech Giant For The Age Of AI

Affirm’s Max Levchin: Why ‘Buy Now, Pay Later’ Beats Credit Cards

Let us know what you think of the show. Email us at BoldNames@wsj.com.

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Read Tim Higgins’s column. 

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