How to Encourage People to Delegate

"I like to know what everybody's doing because I have a lot of ideas," he says. "One of the most effective things that my dad taught me, and I was fortunate, you know, my dad never, like, gave me money to start a business, but he was a business owner." He adds: "When people come to you and they say, Andy, I don't know what to do here... What would you do?"