Scaling teams and delegating operations

I live by one rule that has shaped almost every good thing in my career: do the thing first and ask for forgiveness later. Not permission. Forgiveness. The people who wait for the right connection, the right introduction, the right moment, usually end up watching someone bolder walk past them into the room they were trying to get into.

That is exactly why I wanted to sit down with James Dumoulin.

James is the 23-year-old founder of School of Hard Knocks, the media brand you have almost certainly seen on your feed even if you never clocked the name. He is the guy who walks up to strangers in G-Wagons and Rolexes and asks them how much money they make. That one move, repeated enough times, turned into 48 billionaire interviews, 22 million followers, and an 8-figure business before most people his age have figured out what they want to do after college.

In this episode, James breaks down how he actually built the empire, the business decisions that saved it, why he turned down hundreds of thousands in easy sponsorship money, and the one question he asks every wealthy person he meets. He also gets into what he thinks his own generation is getting wrong, why the gatekeepers are the reason most people never land the meeting, how he cold-emailed Mark Cuban and got a yes in three seconds, and the moment going viral almost cost him everything.

If you have ever hesitated to make the ask, send the email, or walk up to the person, this conversation will change how you think about what is actually possible.

What's Discussed:

• (02:15) How James went from working at Chick-fil-A to building School of Hard Knocks.

• (08:20) How he got Mark Cuban as his first big interview through a cold email.

• (11:05) The only metric on social media that actually matters. 

• (14:30) What makes the first three to five seconds of a video work & why the hook is everything.

• (18:45) Why going viral once is not a business and how the platforms can take it all away overnight.

• (21:20) The moment School of Hard Knocks went from $30k a month to under $5k in a single day.

• (24:10) Why Facebook pays more than Instagram, TikTok, and YouTube combined.

• (26:30) The sponsorships James turned down to protect the brand. 

• (31:15) How he built multiple businesses on top of the content. 

• (36:00) What it is actually like behind the scenes trying to interview Tom Cruise.

• (40:20) Why the most successful people are the easiest to reach and the gatekeepers are the real bottleneck.

• (46:10) What James thinks his own generation is getting completely wrong about work and life.

• (52:30) The one piece of advice from a Goodyear executive that James has lived by ever since.

• (58:15) The mindset shift that separates billionaires from everyone else.

• (1:04:40) Why he still edits every single video himself even with 70 employees.

• (1:10:25) How to build a personal brand if you are starting in your 40s or 50s and not fluent in digital.

• (1:15:50) What is next for The School of Hard Knocks and the new channels James is building.

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Find more from Jen Cohen: 

Website: www.jennifercohen.com

Instagram: @therealjencohen

Books: www.jennifercohen.com/books

Speaking: www.jennifercohen.com/speaking-engagements

Find more from James Dumoulin:

James’s Instagram: @realjamesdumoulin

School of Hard Knocks Instagram: @theschoolofhardknockz

School of Hard Knocks YouTube: @theschoolofhardknocks

School of Mentors YouTube: @jointheschoolofmentors

School of Mentors Community: https://www.skool.com/schoolofmentors

School of Content Consulting: https://www.skool.com/schoolofcontent