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EP 31: James Heaton – Holding Ourselves Accountable, Continuous Learning, and the Real Value of Our Failures

No BS Mastery Podcast

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The Relationship Between Service Provider and Client

There's also a cultural fit between service provider and client. What is their attitude toward change? How how capable is your client of introspection? You know, how defensive are they or protective of information? So all these things matter, because part of the equation is how much impact you're going to have. It's not we only have so many heart beats. We want them to be meaningful.

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