Handling defensiveness and triggers at work

What does it actually mean to lead with authority and empathy, without burning out, people-pleasing, or losing yourself in the process?

In this episode, Alisa Cohn sits down with clinical psychologist, parenting expert, and bestselling author Dr. Becky Kennedy to explore why the skills that make great parents also create the strongest leaders.

Dr. Becky introduces the concept of sturdy leadership, a grounded approach that rejects both authoritarian control and emotional over-accommodation. Instead, it teaches leaders how to hold boundaries, stay regulated during conflict, and repair relationships when things go sideways.

This conversation unpacks why leadership is not about managing everyone’s feelings, how guilt often disguises emotional over-responsibility, and why repair after rupture is more powerful than perfection. You’ll learn how to handle defensiveness, set boundaries without shame, navigate imposter syndrome, and build trust through consistency and self-leadership.

You’ll learn:

• What “sturdy leadership” really means and why authority without aggression builds trust
• Why setting boundaries often triggers guilt and how to tell guilt apart from emotional over-responsibility
• How repair strengthens relationships more than getting it right the first time
• How to handle defensiveness, emotional reactions, and resistance at work
• Why scripts and practice reps are essential leadership skills, not crutches
• How predictable conflict shows up at work and how to lead through it calmly
• Why imposter syndrome never fully disappears and how to lead anyway

We talk about:

• 00:00 Why parenting is leadership training and why leadership is human work
• 03:45 What sturdy leadership is and why extremes fail
• 06:20 The “sturdy pilot” metaphor and how leaders create safety in turbulence
• 10:30 Authority vs empathy, and why feelings should not dictate decisions
• 14:40 Boundaries, guilt, and emotional over-responsibility at work
• 18:50 Why empathy doesn’t mean absorbing other people’s emotions
• 22:30 Handling defensiveness and emotional reactions in professional settings
• 31:45 Predictable conflict, patterns, and solving the real issue
• 36:10 Repair after rupture and why it builds trust faster than perfection
• 42:30 How unrepaired moments erode connection and performance
• 45:20 Imposter syndrome, self-leadership, and staying in the driver’s seat
• 49:00 What Dr. Becky wishes she had known earlier about growth and leadership

Follow Dr. Becky on

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• Facebook
• Website

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• Website: http://www.alisacohn.com

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