Building Empathy With Your Audience

Carrie Kerriokon: What are some of the takeaways that we can generalize out from maternal madaca? She says one is about building empathy with your audience and knowing that it's not all coming from you. The third thing is thinking about the entire experience, not just the product, but how does someone use it?, she adds. If you'd like to learn more about the themes in our most popular course, Designing Business, visit iReport.com/CreativeConfidence.