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When A.I. Denies Your Health Care

What Next: TBD | Tech, power, and the future

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How to Appeal an Algorithm Denied Care

When patients do find out that an algorithm denied their care, their families are often the ones grappling with what to do next. In talking to the family members of these people, they're quite upset about it. They have these really frustrating conversations with the insurance company because they call them and they say, why are you recommending or why are you saying that we're not entitled to care when my mother can't walk?

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