Chain of Learning: Leadership Strategies for Continuous Improvement and Transformational Change cover image

70| Talk to the People: How to Make Better Decisions with Nigel Thurlow

Chain of Learning: Leadership Strategies for Continuous Improvement and Transformational Change

00:00

Experiencing the Line: The Frozen Food Story

Nigel recounts working a freezing production line to bond with workers and convince leaders to observe and rebuild the line.

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