What Is A Winning Digital Platform
Coffee with Jon - Think Big. Get Unstuck. Grow Your Business
00:00
Do You Know How to Map the Customer's Journey?
Howard Kurtz: There are many different ways to map the customer's journey. You can hire an outside company to do it, but you can also do it yourself with your own team," he says. "It is wonderful for a business to be able to speak to the customers directly because you get a level of a broadband experience"
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