
238: Data Science in Banking
Super Data Science: ML & AI Podcast with Jon Krohn
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Application of Machine Learning Data Science AI to Banking
In banks, it's actually quantity that is the main issue, main problem. Whatever way machine learning data science AI can help with those tasks will be very helpful. JP Morgan began using AI to process internal IT requests as simple as employees' attempts to reset their work passwords. In 2017 alone, the AI handled around 1.5 million requests and replaced a 40 full-time employees. And example number three in this space of process optimization is RPA, robotics process automation.
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