
The Big Interview: Gina Cass-Gottlieb, incoming ACCC Chair
The Competitive Edge
00:00
The Importance of Listening to People
For accuracy and for the integrity of what we're doing, it's essential. I'm constantly inspired by the enthusiasm of the peopleo come in. They come with perspectives that we don't have. And it refreshes re invigorate. So there's a whole set of reasons why i think it's really important. It is one of the text book ways to go wrong, isn't it? Just to have an answer fixed in your mind and then to kind of bluster your way through the inconvenient facts without regard to them.
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