Do You Know How to Make a Du'ah?

Sometimes family ties, it's impossible to maintain them beyond a certain point when something really toxic has happened. I'm asking Allah something I consider impossible, may Allah soften their hearts. In the hereafter Allah will say, all of this is a reward for you, because you made so many du'ahs," she says. "I won't get a reward for it, oh Allah, help me never to break family ties"