Operational Edge: Obsessive Service Execution

Vic Tipnes is a healthcare entrepreneur who built a dominant sleep testing company after starting with almost nothing. In this episode, he breaks down the low point of having $78 in his account, the long grind before the breakthrough, and the aggressive deal-making that helped him take market share fast. He also explains why service is a competitive weapon, why “money loves speed,” and how leadership and purpose attract top talent.

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