Fintech Insider Podcast by 11:FS cover image

737. Insights: Is the future of KYC truly digital?

Fintech Insider Podcast by 11:FS

00:00

The Importance of Product Design in KYC

There's probably two sides to the product design coin when it comes to KYC. Part of a customer's experience, like KYC is a grudge journey. It's hard often for customers to actually see a tangible benefit to them. And I think if we think about what we actually need from someone, it was part of a KYC process. We're asking them to turn up with some information.

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