The Surprising History of Points and Miles
All the Hacks: Money, Points & Life
Loyalty Programs Became the Real Airlines
Chris Hutchins explains why airline loyalty programs were valued above their parent airlines and now drive much of industry profitability.
#274: Chris walks through the complete history of points and miles and breaks down the $140 billion machine behind them, so you can get more out of every point you earn. He covers the legal accidents that made credit cards wildly profitable, why loyalty programs are worth more than the airlines, the psychology behind why you keep hoarding points, and more.
Link to Full Show Notes: https://chrishutchins.com/history-of-points-and-miles
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Resources Mentioned
Movie: The Man From The Diners Club
Book: Mileage Maniac by Steve Belkin
Video: How Airlines Quietly Became Banks
Articles
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Credit-card cash reshapes US airline loyalty — and profit by Reuters
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Interview with Matty Simmons by The Saturday Evening Post
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Who Pays For Your Rewards? Redistribution in the Credit Card Market by Agarwal, Presbitero, Silva, and Wix
ATH Podcast
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AMA: Submit A Question
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Leave a review: Apple Podcasts | Spotify
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Email for questions, hacks, deals, and feedback: podcast@chrishutchins.com
Full Show Notes
(00:00) Introduction
(00:53) The Very Beginning of Points & Miles
(04:07) How Credit Cards Came to Exist
(08:24) The Legal Accident that Made Credit Cards Profitable
(15:50) The History of Rewards
(19:06) The Story of Air Pass
(23:20) The First Airline Co-branded Credit Cards
(25:21) How the Credit Card System Works Between Different Banks
(29:38) How the Airline Rewards System Works
(35:32) Airline Rewards Grade Devaluations
(37:31) Examples of Rare Airline Reward Point Opportunities
(39:33) The Endowed Progress Effect
(40:38) The Goal Gradient Effect and Chasing Airline Rewards
(41:09) The Sunk Cost Fallacy
(41:47) The Separate Mental Accounts Effect
(42:46) Quick Summary of the History of Miles & Points
Connect with Chris
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Editor’s Note: The content on this page is accurate as of the posting date; however, some of our partner offers may have expired. Opinions expressed here are the author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post.
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