Hold-time metrics and callbacks

Social security benefits help children and spouses survive after a death — but accessing them is a Sisyphean task. Chabeli Carrazana, The 19th’s economy and childcare reporter, joins host Krys Boyd to discuss how DOGE gutted the Social Security Administration so there’s not enough staff to process claims, the hours on hold families must wait and how women and children are impacted disproportionately by these failures. Her article is “Widows are waiting months for the benefits meant to help them after loss.”