Is There a Flexibility in Demand Response?

An EV driver who signs up and gets connected doesn't end up shifting their charging at all. They both just get a flat fee for signing up. We don't have anyone opting out of all events, which I love hearing your surprise because that's not what my demand response life was like. You know, on some level, isn't this kind of something utilities ought to be doing anyway? It seems a little weird to have management of that giant distributed load be like an extra thing they do or a third party program that they bring on.