Experiences in a System Office and Understanding System Structures

In this episode, we have a leadership perspectives conversation with Carleen Vande Zande from the National Association of System Heads, or NASH as it is also known.  At NASH, Carleen serves as the Chief of Staff for the Institute for System Improvement and Innovation and is involved in several national-level initiatives. 

Links to resources referenced in this episode:

National Association of System Heads:
nash.edu/

Delivering on the Promise of High-Impact Practices (book):
routledge.com/Delivering-on-the-Promise-of-High-Impact-Practices-Research-and-Models/Zilvinskis-Kinzie-Daday-ODonnell-Zande/p/book/9781642673616#

This season of Leading Improvements in Higher Education is sponsored by the Center for Assessment and Research Studies at James Madison University; learn more at jmu.edu/assessment.

Episode recorded: June 2023.  Host:  Stephen Hundley.  Producers:  Chad Beckner, Caleb Keith, and Shirley Yorger.  Original music:  Caleb Keith.  This award-winning podcast is a service of the Assessment Institute in Indianapolis; learn more at assessmentinstitute.iupui.edu.