https://www.retainguide.com/ - Get Instant Access to The Membership Retention Roadmap: 5 Systems You Need to Keep More Members

Do you want to increase retention without adding more calls or content? In this episode, Shana walks through five key moments where personalized video messages make all the difference in keeping members engaged and committed.

In this episode, you’ll learn:

Why welcome emails aren’t enough
5 key moments to use video messaging for retention
What to say in each message (and when to send it)
How clients are seeing results within 24 hours
Real-world stats that prove video works

Whether you’re running a high-ticket program or a large evergreen membership, this simple strategy will help you connect with your people, reduce churn, and increase renewals without sacrificing scale.

Additional Resources:

Get your FREE guide for the Bonjoro starter guide and video script templates: https://www.shanalynn.com/video

Want expert help mapping out your member journey and setting up feedback loops that actually work? Apply for my high-level membership consulting program, Retain: https://joinretain.com

Listen on the go? Subscribe to the podcast for more membership retention strategies:

Apple, or Spotify

Make sure to subscribe for more strategies on keeping members engaged and growing your recurring revenue!

Learn how to work with Shana: https://www.shanalynn.com/

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Watch on YouTube: https://www.youtube.com/@communitycultivated

There’s A Hole In Your Story

Elevation with Steven Furtick

Don't Stop at the Comma

The AI-powered Podcast Player