OrgDev with Distinction cover image

Workplace Conflct - What Smart Leaders Do Differently with Rick Buccheri I|

OrgDev with Distinction

00:00

Intended impact versus felt impact

Rick stresses addressing impact first, then intent, so harmed parties feel acknowledged before hearing explanations.

Play episode from 37:50
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app