207 - Bring Customer Insights into Your Marketing | Gain Grow Retain
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The Key of the Voice of Customer Type Programme
Leaders need to create a systematic way to bring those insides back into kind of a voice of customer type programme. Hears what they've cared about, or hear's what we've heard from them. You know, how can this impact content we're building? Or future calendar events that we're holding? So i think that's another way for leaders, c s leaders, to also be thinking about,. If c s ms are having those conversations, that's another mechanism for a voice ofCustomer programe. It's not just npatrece sat or surveys that you send out. It's actually active listening like this as well.
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