Retention and postnatal use

Vida explains prenatal designed for pre/during/post use and why many customers stay on formulas long-term.

Play episode from 23:19

chevron_right

Transcript

chevron_right

Transcript

Episode notes

Subscribe to DTC Newsletter - https://dtcnews.link/signup

Vida Delrahim (ex-Nike marketing leader) built WeNatal after two miscarriages, zero satisfying answers, and a pretty wild realization: fertility isn’t just “a women’s problem,” and the market was full of either overpriced clinic-only options or low-dose “pretty” prenatals that don’t move the needle.

This episode is about two things: the product gap (his + hers fertility support, done like adults) and the go-to-market gap (how you grow a sensitive health brand without playing the paid media arms race).

Role-based hook: For DTC founders building trust-heavy products (supplements, wellness, personal care) who can’t or won’t outspend VC brands.

Tactical takeaways:

Why WeNatal built around a medical board + research transparency instead of influencer “seeding”
The doctor + midwife + doula channel as the real “creator engine”
How premium packaging accidentally became UGC bait (and drove organic sharing)
Why paid media flopped for them, and what worked better: education, SEO, panels, masterclasses, email
What “small batch, no fillers” actually means operationally (and why most brands avoid it)

Who this is for:

Founders/marketers in regulated or trust-sensitive categories who need compounding growth, not a one-time launch pop.

What to steal:

Build a lead magnet that’s actually useful (their free fertility masterclass model) → then nurture with email
Go win practitioner trust one office at a time (and let that credibility cascade into PR + podcasts + referrals)
Make your packaging something people want on the counter (compliance = retention)

Timestamps

00:00 Why WeNatal exists

02:00 Miscarriage, Hashimoto’s, and the wake-up call

05:00 Men’s role in fertility and what the research says

07:00 Treating fertility like a team sport

11:00 The fertility crisis and why it’s tied to overall health

16:00 Building the product: medical board, formulation, manufacturing

18:00 How WeNatal grew without paid ads

23:00 Pre, during, and postnatal use and retention

26:00 Education-led growth: blogs, masterclass, panels, email

30:00 Integrity vs hype in the supplement industry

34:00 What’s next: Protein Plus and 2026 product bets