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679: The #1 Skill Your Team & Clients Need You to Have

Strategy Hour | Online Marketing for Business Growth

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The Importance of Empathy as a Leader

Empathy is maybe 70, 30, 60, 40 split between actions and behaviors. Behaviors being how are you actually listening? What do your face look like? What does your body doing? What doesyour tone sound like? And I love that concept of thinking about how am I behaving to get my point across with my words as well? It's not just around feeling for someone who's going through a hard thing. It is also about showing up for them when something exciting is happening.

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