1043. Insights: Inside HSBC Innovation Banking UK’s future with CEO Emily Turner
Fintech Insider Podcast by 11:FS
Building a culture that accepts being wrong
Emily describes aiming to be '51% right' and creating psychological safety while protecting trust.
About this episode:
In this episode of Fintech Insider, David M. Brear sits down with Emily Turner, the newly appointed CEO of HSBC Innovation Banking UK, for a conversation about leadership, innovation, and the future of fintech in the UK.
Emily brings deep experience from across banking and venture. Before stepping into the role in June 2025, she spent more than a decade at Citi where she launched Citi Ventures UK, led the Global Institutional Strategic Investing group, and helped incubate early-stage fintech companies inside the bank.
In this episode, Emily reflects on her journey from traditional banking into venture and innovation, the lessons she learned backing and building fintech startups, and what it takes to drive disruptive ideas inside large financial institutions.
The conversation also explores her vision for HSBC Innovation Banking, the trends reshaping the UK fintech ecosystem, and how banks, founders, and investors can work together to support the next generation of technology companies.
This week’s guest:
Emily Turner, CEO of HSBC Innovation Banking UK
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About Fintech Insider:
Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.
Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.
Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.
Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.
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